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Help Desk Manager

11991 – Help Desk Manager

Informações GeraisA Koud está em busca de um(a) Help Desk Manager para atuação em um de nossos clientes. The Help Desk Manager manages the performance of Tier 1 and Tier 2 services & support to clients and ensures service levels are achieved. Responsible for ensuring the staff is meeting and exceeding expectations regarding performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and…

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150 150 Koud
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